Reference

What You Agree To When You Use ccv6

These terms govern your account on ccv6, including how you deposit via bKash, Nagad, or Rocket, how withdrawals are processed, and what we both agree to when you access the lobby.

Applies to all account holdersbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms take effect on noticeContact support for any dispute
ccv6 What You Agree To When You Use ccv6
HOW WE OPERATE

How ccv6 Handles Your Account and Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, wallet verification steps, and login history are retained in line with standard financial record requirements. You can request a summary of what we hold on your account by contacting support with your registered details. Account security uses session-based authentication; if you suspect unauthorised access, lock your account from the settings page and contact us immediately.

Data Retention

We hold your account and transaction data for the period required by applicable record-keeping rules, then delete or anonymise it. No data is kept beyond that window without your consent.

Account Security

Your account is protected by password and OTP verification on login. If your registered mobile number changes, update it through account settings before your next bKash or Nagad deposit.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket are matched against the wallet number on your account. Mismatches are flagged and held until you confirm the correct number with support.

Terms Updates

When we update these terms, we post the revised version on this page and note the date. Continuing to use your account after that date means you accept the changes.

TERMS CONTACT

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a dispute about your account, wallet transaction, or access status, our support team handles these directly. Reach out through the channel that works for you — we respond to account and terms queries as a priority.

Team online

Live Chat

Open the chat widget from any page on ccv6. Terms and account queries are handled directly — no queue for billing or access disputes.

Email Support

Send your query with your registered account details to our support address. We respond to terms and wallet disputes within one business day.

Help Centre

The Help Centre on ccv6 covers account rules, wallet steps for bKash and Nagad, and what to do if your access is restricted.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and what these terms mean for your wallet and access on ccv6.

Account access depends on your local law and whether your region is currently supported. You are responsible for confirming that using ccv6 is permitted where you are before registering.

We may suspend or close your account if a breach is confirmed. Any pending withdrawal to bKash, Nagad, or Rocket at the time of suspension is reviewed before a decision on release is made.

Yes. Contact support with your registered account details and specify what you need. We will provide a summary of the data we hold on your account within a reasonable timeframe.

Send a closure request through live chat or email with your account details. We will process it, confirm any outstanding wallet balance, and complete the closure once verified.

These terms are read alongside the laws of the region where you access ccv6. Where local consumer law gives you additional rights, those rights are not removed by anything written here.

We update this page and note the revision date at the top. If you use your account after a revision is posted, that counts as acceptance of the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.